What to Expect
Learn more about how to get the most out of your Aquarium experience.
Swipe to plan the perfect visit!
Buy Tickets or Reserve Your Spot In Advance
We don’t want you to miss a second of your experience, so be sure to purchase your tickets online BEFORE you arrive. Members, don’t forget to reserve your visit online!Admissions
Make Plans For Parking
If you are visiting between April 1 and October 31, the $5 parking fee can be paid (credit card only) at one of the parking lot kiosks. Just make sure you purchase your admission first! Members, register your license plate number with us to enjoy FREE parking year-round.Parking & Directions
We're Fully Accessible!
The Aquarium is wheelchair accessible. Need one for your visit? We have a limited number available on a first-come, first-serve basis. Just stop by Guest Services to inquire!ABOUT OUR ACCESSIBILITY
You will notice one-way paths throughout the Aquarium, designed to help guests better navigate the facility and enjoy every exhibit. While the duration of your visit is not limited, we ask that guests follow the one-way path to ensure that everyone can have their best Aquarium experience.
Know What's Open
To provide exceptional care for our animals, on occasion an exhibit might need to close temporarily. Since refunds/exchanges are not offered in cases of closed areas or unavailable animals, please contact us prior to purchasing your tickets to ask about the availability of specific animals or experiences.What's Under Construction
Consider adding a Boat Tour to your visit. Be sure to watch for featured events, special openings, and behind-the-scenes tour experiences when planning which day and time you want to visit.Boat Tours
What to Bring (And What Not)
Leave Pets At Home
For the health and safety of every creature in the Aquarium, personal pets are not allowed to visit. Only service dogs, as defined by Titles II and III of the ADA, may accompany the guest for whom they are trained to assist.OUR SERVICE ANIMAL POLICY
No Food Or Drinks, Please
Outside food and drink are NOT permitted, but our Osprey Café offers a delicious range of refreshments and meals for purchase. For the safety of our animals, no food is permitted in the exhibit areas.Cafe Info
If you still have questions, be sure to check our Frequently Asked Questions page.