Welcome Back Members! 

Members, we’ve missed sea-ing you. Although Aquarium admission is still included with membership, you will need to reserve your visit time and date prior to your visit.  All you need to do is create an account using the email associated with your membership, sign in (at the top right of the tickets page), and make a reservation online before visiting (included with your Membership). 

Also, as a special thank you, Members will receive exclusive access at 9 a.m. daily (reservation is also required for this visit). Please see below for steps on how to log in.

***If you receive an error message while checking out, please call (757) 385-3474 and use option 3 to connect with our Guest Services team and confirm your ticket purchase. Ticket purchases generally go through despite the error, all you need to do is call to confirm.***

Click here to learn more about our updated safety procedures during your visit.


Member Frequently Asked Questions

Please select the tab below based on the questions you may have pertaining to our new procedures. If you have additional questions, please call our Membership Coordinator at 757-385-0279 or visit the Contact Us page. We can't wait to see you again!

​For members without online access, they can call our Membership Department. After calling to reserve, Members will proceed to the Member Entrance to pick up their tickets from Will Call during their time slot. Then proceed to the exhibit entrance with their tickets ready for the guest engagement host to scan for that time slot.